What information do we collect and how do we use it?

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.

We use the information that we gather from you to handle orders, deliver products, process payments, communicate with you about orders, products, services and promotional offers, and generally maintain your account with us. We also use this information to improve our website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Examples of the types of information you might supply us with include: your name, address, phone number, e-mail, debit/credit card information, and people to whom purchases have history information from credit bureaus, which we use to help prevent and detect fraud.

Other people we might share your information with.

We may share your information with external service providers who perform function on hour behalf such as payment processing, carriage of goods, credit checks, debt collection, data management or carrying out promotional service. If an order involves shipping goods to countries outside of the European Economic Area, we will need to transfer data on your name and contact details outside the EEA in order to fulfil the order.  External service providers will not be permitted to use the information for their own other purposes.

In certain circumstances, we may be obliged to disclose personal information relating to you to other third parties, for example, in order to conform to any requirements of law.

We will at all times comply with the requirements of Data Protection Act 1998 to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

Revisions

We may revise the Privacy Policy from time to time. We will post the changes on this page so you are aware of what information we collect, how we use it, and under what circumstance we disclose it.  If you have any concern about privacy at Karl Donoghue Ltd, please do contact us customercare@karldonoghue.com and we will try to resolve the issue for you

Cookies

We use cookies (a small amount of data sent from our server and stored on your computer’s hard drive)  in order to improve your user experience by enabling the website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of the website. Cookies make the interaction between you and the website faster and easier.

We also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

Browser settings

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the ‘Manage Cookies’ section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org. We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However, information on how to control flash player privacy and security settings

Consent

By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy and the use of this information by Karl Donoghue Limited, and also acknowledge and agree that we shall not be held responsible for any unauthorised use of personal data except to the extent that we are required to accept such responsibility under the Data Protection Act 1998.